Privacy Policy | Broom Crew

Effective date: October 17, 2026

This Privacy Policy explains how Broom Crew ("we," "us," or "our") collects, uses, and protects your information when you visit broomcrew.com, book a service, or communicate with us. Broom Crew is the business name of BMS Worldwide LLC.

INFORMATION WE COLLECT

We collect information you provide when you request a quote, book a cleaning, or contact us. This may include your name, address, email address, phone number, service details, and payment information. Payments are processed by secure payment providers; we do not store full card numbers.

HOW WE USE YOUR INFORMATION

We use your information to schedule, confirm, and provide cleaning services; send appointment reminders, updates, and service-related messages; process payments and respond to your questions; and improve our services and customer experience.

TEXT MESSAGING (SMS)

If you provide your mobile number and opt in to receive text messages from Broom Crew, we may send you texts about appointment confirmations, reminders, scheduling updates, and customer service. If you separately opt in to promotional messages, you may also receive occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at info@broomcrew.com or (630) 473-3509. Consent to receive text messages is not a condition of purchase.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. SMS opt-in data and consent will not be shared with any third parties.

HOW WE SHARE INFORMATION

We do not sell or rent your personal information. We share information only with service providers who help us operate our business (such as booking, payment, and messaging providers), and only as needed to provide our services, or when required by law.

DATA SECURITY

We use reasonable measures to protect your information. However, no method of transmission or storage is completely secure.

YOUR CHOICES

You may request to access, update, or delete your personal information at any time by contacting us. You may opt out of text messages by replying STOP, and out of emails by using the unsubscribe link.

CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

Broom Crew

Email: info@broomcrew.com

Phone: (630) 473-3509